A content customer is the most significant capital for each company. Absolute availability of machines, products and systems is the crucial key factor for investors. Successful original equipment manufacturers not only intend to sustainably reduce the operational expenses of the customer but also increase the customer satisfaction by offering sophisticated service programmes, emergency services and maintenance contracts. However timeframes are always limited and in case a hydraulic spare part is needed straight away OEM often encounter difficulties supplying spare parts reliably and on time.


Manifold profit for OEM

A co-operation with HANSA-FLEX regarding the spare part procurement for the hydraulic industry is beneficial for OEM due to:

• Clearly arranged premium contracts
• Reduced OEM spare part warehouse capacity and reduce costs
• Reliable and fast on-site support 24/7, nationwide
• Statistics Module supports specific preventive maintenance and averts downtimes

• Ideal availability for highest customer satisfaction

Easy management

Starting with the original equipment of machinery, devices and units: the manufacturer equip all hydraulic hose lines with the X-CODE tag, whether HANSA-FLEX hose lines or components from foreign make. All specifications are stored in a HANSA-FLEX database. When an order is submitted via X-CODE the purchaser receives the spare part identical in construction and the invoise from HANSA-FLEX. Simultaneously the OEM obtains the premium for the intermediation.


More advantages with FLEXXPRESS

Now you can offer also your customer perfect service 24/7. FLEXXPRESS service vans hereby offer even more business advantages when in comes to delivery on time and on-site support. Increase your competitive capability and earn additional money. FLEXXPRESS vans are stationed throughout Germany to assure a fast a fast on-site support nationwide. Equipped with all necessary machineries and devices plus a vast product assortment to meet the customers requirements, FLEXXPRESS vans are also available to complement already existing OEM service fleets or to reduce bottle-necks with additional FLEXXPRESS vans. The basis of an agreement can be arranged with a contract for a co-operation


Measurable benefits for OEM:

• Manufacturer service packs carried out by FLEXXPRESS
• Bottle necks with the van support are compensated with the FLEXXPRESS fleet immediately
• Quick repair service if necessary
• If customer orders via X-CODE a new hose line plus the FLEXXPRESS service theh van automatically brings along the requested part
• Cover emergency services on holidays and weekends

X-CODE OEM optimises spare part supply

The introduction of the X-CODE innovation fundamentally revolutionised the way of procuring spare parts for the hydraulic industries. For manufacturers and OEM the X-CODE OEM service provides excellent advantages for profitable competition within the market.