Spare part procurement without time delay

The introduction of the X-CODE innovation fundamentally revolutionised the way of procuring spare parts for the hydraulic industries: Simply call HANSA-FLEX and state your X-CODE – simultaneously the unique identification of the spare part is specified. Hence without any time delay the identical spare part is dispatched direclty to the customer. The overall objective of the X-CODE innovation has been achieved: Downtimes of machines and operation systems are reduced remarkably. Furthermore expenses can be reduced and the availabilty of hydraulic parts is optimised.


The Statistics Module provides transparency

Each user can log on to the Statistics Module database via our HANSA-FLEX website and is able to access the following information:

• All ordered hydraulic hose line spare parts according to the stated reference number
• Damage statistics including all displayed cases in which HANSA-FLEX already replaced faulty parts

The module is based on the agreement of reference numbers. Machines and operation systems are labelled unmistakably plus all hydraulic hose lines currently in use are registered. If the operation system needs to undergo modifications, optimisations or preventive maintenance all according data is safely stored and can be recalled at any time.


The Information Module optimises every performance

All data entries for each hose line is stored and the customer is able to recall this data at any time. Additionally to the designations of a hose line further instructions for HANSA-FLEX employees can be stored, determining e.g. what has to be carried out when a certain order reaches HANSA-FLEX: What specific hydraulic service should be informed to make sure the spare part is quickly available on-site. Or which department manager should be informed of the order. Or in case a machine gets stolen an immediate delivery block is triggered if an incoming order for the stolen good is registered and the police will be contacted immediately


The Availability Module ensures for deliveries every hour on the hour!

The Availability Module offers the maximum availability of all tagged hydraulic hose lines at short notice. The warehouse capacity of the respective HANSA-FLEX subsidiary is adapted to this service. Hence all parameters that serve a quick dispatch of the spare part such as delivery address, contact person etc. are agreed beforehand and bindingly. In case HANSA-FLEX can't deliver in the agreed time frame the goods for the customer are delivered free of charge.


Retrofit ensures X-Code advantages

Customers with machines and operation systems that not yet use the X-CODE tag don't have to waive the advantages though. HANSA-FLEX specialists are able to analyse and determine also rare makes, retrofit them with an X-CODE tag and store all respective data in the HANSA-FLEX database. Those data sheets are online available to the customer and with the new X-CODE tag each spare part is dispatched reliably and straight away.


X-CODEplus: new customers service for more customer benefit!

Based on the highly-efficient HANSA-FLEX database X-CODE plus complements the X-CODE service with four innovative modules: These four modules enhance the X-CODE service regarding the reliable spare part procurement and are available already for a small additional fee.


X-CODEplus Modules

• Support measures for preventive maintenance
• Optimise performance in case of spare part procurement
• Offer special agreements for spare part delivery at short notice
• Retrofits ensure X-CODE advantages